What are cookies?
Cookies are small pieces of text sent by your web browser from a website you visit. A cookie file is stored in your web browser and allows the website or a third-party service provider to recognise you and make your next visit easier and the website more useful to you. Cookies are essentially a user identification card for the website’s servers.
Web beacons are small graphic files linked to our servers that allow us to track your use of our website and related features. Cookies and web beacons allow us to serve you better and more efficiently and to personalise your experience on our website.
When you use and access our website, we may place a number of cookie files in your web browser to help us determine and identify returning visitors, the type of content a user of our websites refers to, the amount of time each user spends in a particular area of our website.
We use both session and persistent cookies, and we use different types of cookies to operate our website:
The least privacy invasive type of cookies are Essential or Necessary cookies. These cookies are essential or necessary to ensure that a website works properly and is secure so that you can navigate a website and use its features. Without these cookies, certain features of a website would not function, and thus you would not be able to use certain services.
There are also Functional cookies or sometimes called convenience cookies. These cookies allow a website to remember the options a user has made (including user ID`s stored, consents given, or languages selected) and other personalisation options you have selected when browsing.
Further there are also Analysis and performance cookies, which are used to monitor and improve the function and service of a website. Those can track down problems when using a website, facilitate online surveys, record visitor numbers, and provide analytics metrics.
Lastly, advertising cookies or targeting cookies. They are used to deliver customised advertising to the user. This can be very convenient, but also very annoying.
The cookies we use
Where cookie data constitutes personal data, we process this data on the basis of your consent which you can give or revoke at the cookie pop up when you first visit our website or through your browser Google Chrome, Mozilla Firefox, Flash cookies, Microsoft Internet Explorer/ Edge, Opera, Safari.
Below you can find the cookies we use listed in accordance with their Name, Description, Lifespan, and Type. Please keep in mind that this list may be updated from time to time.
- 1 month
- Cookie to remember the position of the user on a page.
- 4 hours
We use Google Analytics, a service provided by Google LLC. This means that the data collected can in principle be transmitted to a Google server in the USA, whereby the IP addresses are anonymised by means of IP anonymisation so that an allocation is not possible. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can object to the collection and processing of this data by Google Analytics by setting an opt-out cookie that prevents the future collection of your data when you visit this website: http://tools.google.com/dlpage/gaoptout?hl=en. The legal basis for this processing is our legitimate interest.
WooCommerce Analytics is a web analytics service offered by WooCommerce by Automattic Inc that tracks and reports shop traffic. When WooCommerce Analytics is used, shop interactions are recorded and systematically evaluated with the help of analytical cookies. Automatic states that it will not associate your IP address with any other data held. For further information on WooCommerce Analytics, please visit https://woocommerce.com/document/woocommerce-analytics. The legal basis for this processing is our legitimate interest.
Does this policy change and who should I contact for more information?
Herba Health Shop Limited
32 Chalkstone Close, Welling DA16 3DJ